FAQ - SANDER SOFA
Can I get the SANDER Sofa in other configurations, fabrics or dimensions than those on the site?
Yes. The SANDER Sofa is manufactured in a medium-sized family business in Germany. We can also implement individual wishes: seat height, seat depth or individual fabrics. We would be happy to plan your SANDER sofa together with you, write to us at info@out-design.com or call us on +49 30 44673800 (Monday to Friday from 10:00 a.m. to 6:00 p.m.).
Where can I order fabric samples from the SANDER Sofa?
You can order our fabric samples ( HERE ) to your home.
Where can I try the SANDER Sofa?
You can try the SANDER in many cities, eg Seoul, Amsterdam, The Hague, Brussels, Zurich, Berlin, Hamburg, Munich, Cologne, Düsseldorf and Bremen. We have ( HERE ) put together a list of our premium specialist dealers for you. Please contact the respective partner to ensure that the desired property is available locally. We can also introduce each object to you in a video call and show you from all perspectives. Just send us a message with your desired time and a mobile phone number here in the website chat, or to info@out-design.com or call us directly on +49 30 44673800 (Monday to Friday from 10:00 a.m. to 6:00 p.m.).
Are the covers removable from the SANDER Sofa?
The covers of the SANDER Sofa are not removable. However, we choose very robust fabrics that can also be cleaned. For example, we offer the OLA sofa that can be removed. Although the "removable" option has very rarely been selected since we introduced it. Especially when it comes to large, graphically designed sofas, the question arises as to how often we really pull it off. If a blatant mishap happens, we recommend the very good service from POS (POS Polsterservice GmbH). The team comes to your home and cleans the sofa for very fair prices and you have no work with it at all.
The service is pleasant and you are insured, so nothing can go wrong. We regularly have family and friends over, and we have the sofas professionally cleaned every 2-3 years; it is a convenient solution. They can also repair your sofa if a module is torn open or similar accidents occur. The best way to find out what the best solution is for your home is to talk to us in person. Write to us at info@out-design.com or call us on +49 30 44673800 (Monday to Friday from 10:00 a.m. to 6:00 p.m.).
Are there more fabrics than those shown on the website?
Yes, we have a wide range of fabrics, not all of which may be listed on our website. If you are looking for specific fabrics or have special requirements, please visit our local retailers who will be able to help you find your personal fabric.
I want it really cozy at home, what do you recommend?
Be sure to check out the loveseat. You can spend some relaxing time there as a couple and put your feet up. Ideally, we will talk about what suits your life best, write to us at info@out-design.com or call us on +49 30 44673800 (Monday to Friday from 10:00 a.m. to 6:00 p.m.).
What is so comfortable about the upholstery anyway?
Our master upholsterers were driven by the idea of giving the feeling of falling into a mountain of marshmallows. The concept is a company secret, the combination of a valuable, classic spring core with the upholstery chambers is unusual. The filling with upholstery sticks is particularly soft and comfortable. In combination, the most relaxed sofa of our time is created.
Are there more fabrics than those shown on the website?
Yes, we have a wide range of fabrics, not all of which may be listed on our website. If you are looking for specific fabrics or have specific requirements, visit our dealers near you. They will support you in the search for your personal material.
How do I actually care for my SANDER Sofa?
It's very simple, don't worry. Vacuum your SANDER with the upholstery nozzle to remove dust and avoid lint and pilling. You can smooth the fabric with your hands and bring the upholstery into perfect position again and again by “stroking” it - you can find more detailed information in the care instructions.
How is the SANDER Sofa delivered and how much does delivery cost?
We ship the SANDER Sofa within Germany with a premium forwarding agent. Not only does that sound good, they also offer a blatantly good service. You can choose one of the following options at check out:
COMFORT DELIVERY BASIC
Delivery is to the apartment door, by appointment.
COMFORTABLE DELIVERY PLUS
The delivery takes place in the desired room of your apartment, by appointment.
COMFORTABLE PREMIUM DELIVERY
The delivery takes place with professional assembly and packaging disposal, with appointment.
Is the impregnation harmless to health?
Yes, the product is safe for your health. It is hypoallergenic, complies with the OekoTex 100 standard and does not contain any harmful chemicals. It is safe for people, pets and the environment.
What is this impregnation for fabrics?
In general, we only use high-quality and naturally robust fabrics. However, it is always possible to protect them even better. The impregnation is a resin-based stain repellent that has been developed to effectively protect upholstery fabrics on sofas from stains. It does not contain any aggressive chemicals and is hypoallergenic.
How does the impregnation work?
The impregnation creates a protective layer around the fibers of your upholstery fabrics, repelling liquids and oils. This reduces susceptibility to stains while preserving the fabric’s natural texture, softness, and colorfastness. However, it’s important to know that impregnation is not a free pass to leave stains or impurities untreated—it simply provides additional protection. If substances come into contact with the upholstery, you should remove them immediately to avoid permanent stains.
Who is the impregnation suitable for?
The impregnation is particularly recommended for households that often celebrate parties, as well as for families with children and/or pets. It effectively protects against stains and dirt that can arise from lively activities and everyday use.